Question 1

What happens in a survey?

Accepted Answer

We will check all areas of concern and any that you have. We use a damp meter and thermal imaging camera.
Once the invoice is paid, we will send over a PDF report of our findings and a quote if required, along with pictures from the thermal camera and images of damp meter readings.

Question 2

How long does a survey/quotation take?

Accepted Answer

Typically between 10 and 20 minutes.

Question 3

Does it matter that it’s dark?

Accepted Answer

No, we have torches and normally need to check inside as that can tell us the answers.

Question 4

What happens in a quote?

Accepted Answer

We will come and look at the areas of concern. In a couple of days you will then receive a quote, and then in a week a phone call to confirm you received it and if you have any questions.

Question 5

How long until I can decorate?

Accepted Answer

Normally, once the plaster is dry, which is about a week, with a breathable paint.

Question 6

How will it be left?

Accepted Answer

We will leave the area blended into the existing finish; if skirting boards were removed, they would need to be replaced or refitted (this isn’t something we do). Then after about a week the area can be redecorated; if this is with paint, it will need to be breathable.

Surrey Hills Damp

Damp specialists across Littlehampton 7 days a week

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